Terms and Conditions

Dear Customers, Please choose carefully as we do not offer refunds. If for any reason you are dissatisfied with the product you have purchased from our website please email us within 7 days of receiving your goods explaining the issue rania7@optusnet.com.au and we will respond within 2 business days.

In accordance with Australian Consumer Law, we are not required to offer you a refund for sizing, fit or change of mind. For example, the consumer guarantees do not apply if you got what you asked for but simply changed your mind, found it cheaper somewhere else, decided you did not like the purchase or had no use for it.

If you have a minor problem or fault with a product, please email us within 7 days of receiving your goods, this way we can offer you a store credit to use on our website after all we want you to be happy and shop on our website again. We will do our best for you.

If we have misrepresented the product or provided an incorrect description on our website, we will do our best to offer you a store credit.

Due to a fast turnaround of products with suppliers we unfortunately don't offer exchanges on sizes.

Due to the sheer number of Suppliers we deal with all over the world shipping can take anywhere from 3 days to 3 weeks. If you have been waiting for more than 3 weeks for your item to arrive please contact us with your order details rania7
@optusnet.com.au and we will respond immediately with an update.

Please feel free to contact us on +61410523823 or email us at rania7@optusnet.com.au at anytime.

Sha Sha Fashion
PO Box 275
Underwood Qld 4119